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About Contractor Management

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Contractors working at the Mount Pleasant Operation must first register in the MACH Energy Contractor Management System.

The online system underscores the MACH Energy commitment to the health, safety and wellbeing of everyone at the Mount Pleasant Operation.

It allows contracting companies to self-register by entering their company details and requested documents (including insurances and licences) relevant to the work they do for MACH Energy.

Contractors will also register, select work roles, and book their workers into safety inductions that they can complete to allow them to access MACH Energy sites.

The system allows MACH Energy and its contractors to manage a shared duty of care on site.

Avetta

Avetta manage the Contractor Management System on behalf of MACH Energy.

Learn more about Avetta.

FAQs and Documents

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System Guides

Forms

Helpful Resources

Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/WFMS/Supplier+Portals

Safety Management Information

Frequently asked questions

Please click to expand the FAQ below.

How do I know if I need to register in the MACH Energy Contractor Management System?

MACH Energy Mount Pleasant Operation contractors are currently required to register in the system. They must also ensure their employees are registered and have the correct inductions before coming to work on site.

Contractors at the Mount Pleasant Operation cannot work on site without being registered in the system.

What certifications must a contracting company hold to register in the system?

  • Public & Product Liability Insurance
    • Minimum $20 million
  • Professional Indemnity Insurance
    • Minimum $5 million
  • Statutory Workers Compensation Insurance
    • Does NOT have to state MACH Energy as an interested party
  • Contractor Works Insurance
    • If a commercial contract is in place > $500k
  • Motor Vehicle Insurance
    • If driving on site
  • Plant & Equipment Insurance
    • Over $100k
  • Company Operational Licences (air conditioning, electrical, plumbing and waste services)

How much does the business registration cost?

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.

Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.

What benefit does the Contractor Management System have for my company?

Registration ensures you are aligning to MACH Energy’s Health and Safety commitments. The system is your opportunity to prove you have the systems, qualifications and competencies to work safely for MACH Energy.

Benefits include:

  • joining an online database of trusted and qualified businesses and workers
  • having higher quality work opportunities because you can prove you’re fit to work
  • maintaining an online, portable profile
  • receiving electronic reminders to stay compliant and ready to work
  • having licences, competencies, inductions, and documents verified by qualified auditors and industry specialists
  • managing your own profile – roles, competencies, and training – in the Pegasus system at any time, 24/7
  • accessing a support centre of industry and software specialists if you need help reaching compliance or navigating the system.
  • enjoying a transparent cost model

 

Who do I contact if I have questions about the Contractor Management System?

You can contact the Avetta team during business hours on 1300 365 747 or email machenergy@pegasus.net.au.

What’s a SMS review?

A SMS review is an independent desktop audit of your Work Health and Safety documents completed by a qualified WHS professional. The review will compare your information against legal and industry requirements to ensure your systems are meeting these obligations. You’ll be contacted when the SMS review is complete and you are compliant in the system. If you do not pass the SMS review, we’ll send you a corrective action report detailing the action we can help you take to become compliant. You will not be compliant unless your SMS has been approved.

If you can’t complete the SMS review in one session, you can save your work and login later to continue from where you left off.

The documents you’ll be asked to upload in the system depend on your category and may include, but are not limited to:

  • WHS / OHS Policy
  • Environmental Policy
  • Risk Management Procedures
  • Systems of Work process including incident management
  • Drug and Alcohol management
  • Emergency management
  • Training procedures including induction management
  • Sub-Contractor Management (if applicable)
  • Continual improvement processes

Useful links to help you with your SMS review:

How do I register my employees to work for MACH Energy?

Visit the Registration Process page for instructions.

How much does worker registration and training cost?

  • Registration costs  $75 + GST per person
  • Access ID cards cost $10 + GST per card (replacement cards cost $30 + GST)

Registration, induction bookings and card purchases are all completed in the system.

Can I fast track an application?

Yes, We offer an escalation procedure.

We understand that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.

Click to review the Data Escalation Policy.

How do I renew?

The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.

How can I get a refund?

If you believe you need a refund, follow the instructions here.

Membership and billing

If you have questions about your invoice or membership, click here.

How do I add and manage users?

If you need to add additional users, click here for instruction.

How do I remove a client connection?

If you choose the wrong MACH Energy site or accidently add another client, click here for instructions on how to remove the connection.